Scoot is the latest budget airline to be introduced in Singapore and most significantly, it is the subsidiary of Singapore Airlines which is a world class airliner. As there was sales going on last November, we managed to purchase two tickets for approximately SGD920 with in-flight meals included for return tickets.
1. Service
Being a new budget airline, our expectations were quite high for Scoot. Service was pretty good in the beginning of our flight from Singapore to Taipei. 30 minutes into flight, their service standard dropped slightly when we had to press the call bell thrice before an air stewardess attended to us. In addition, their serivce was inflexible as we couldn't exchange our soda for plain water. Therefore, we had to spend an extra SGD 4 (that's so expensive!) to purchase a bottle of mineral water. Besides, the in-flight food was not appetizing at all. The picture below shows the Beef Curry set. (Yucks!)
Rating: 2/5
2. Comfortability
As our seats were upgraded to Scoot Stretch, our seats were spacious and comfortable. However, one of the seats was badly stained with some ink. (See picture below)
Rating: 3/5
The only plus point for the flight was the early arrival in Taipei. It arrived 30 mins earlier and hence we managed to buy a bottle of white wine even though it was 5 in the morning.
Overall rating for Scoot: 2.5/5
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