On the way back to see my hero one last time, we misconnect our flight. The initial plan they had for us was to take the flight next day. We felt it was unacceptable as the misconnection was not due to us. They chose the easy way out by blaming the weather so that no complimentary accommodation was given. Furious and upset with the customer service, we went back to the ticketing counter to seek for more help.
We were lucky to meet two very professional and helpful representatives, Mr Van Nguyen and Ms Devika. They tried all they could to find a flight for us to go back SG in time for the sending off of my gran. We flew to LA, waited for 6 hrs before leaving to Incheon, Korea, via Asiana flight. The service and food from Asiana flight were brilliant! Our final flight from Korea to SG was via SQ and as usual, their service is world class. Most importantly, we were in time for the prayers to Grandma.
When we reached the funeral, Gran was lying peacefully in the beautifully decorated coffin surrounded by chrysanthemum and lotus. She looked happy to have finally escape from the torture and pain she suffered for 14 years. I'm pretty sure she is in God's hands now or maybe reunite with my late grandfather who had waited her for 21 years.
We mourned the loss of our beloved grandma and were relieved at the same time as she is now free of pain. She will forever live in our hearts.
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